![]() The best way to evolve and get quality online reviews is to also make the most out of popular social media channels, like Facebook for example.įacebook is a fantastic way to build reviews and ratings - if you know what you are doing. Google reviews are great, but not enough. If you come off too cold or arrogant when asking for reviews, chances are your customers will completely ignore you not just this email but possibly even your brand from that point on.įor more amazing tips on how to utilize emails when reaching out to customers, you can check Bonjoro's informative blog. Your customers don't and will never depend on you or your products/services. Simplicity is essential if you want your email read and having your customers quickly understand what it is that you want from them. If you start writing long and complicated messages, your customers will ignore you. Take note of the following tips when you ask for a review via email:Īlways let your customers know who you are and provide them with a chance to get to know you even more. The best way to ask for reviews, in this case, is via email. That way you are showing your customers that you care about their opinions and that you want them to be a part of your growth. It may seem tricky, but considering that people are the happiest (hopefully) after getting their product/service, you have to calculate the appropriate time to ask for a review ideally, that would be once they've surely got their hands on the said product/service and had enough time to try it out.Īsking for reviews is important if you have made a certain change to your website/products/services, too, like a new update or new content. However, you could hurt your brand and review opportunity if you wait too long. And it could hurt your image if you came off too desperate for a review the moment they purchase something from you. You need to give people time to try out your products/services. Only fools rush inĪ common mistake people make when it comes to asking for Google reviews is that they ask too early for them. Reviews are all about your connection with your customers so if you see that they have a negative outlook on something figure out how to make it better for them. You can use this opportunity to turn it into something good for example, if a customer is not satisfied with your communication and leaves a negative review, acknowledge their dissatisfaction and make an effort to change it. There's no need to worry too much if you get a negative review either. When you pinpoint these customers specifically, you can proceed and ask for reviews directly. Figure out who is a regular and who seems rather satisfied with your services. So, the first thing that you should do is find out something about your customers. Utilize the power of Googleīefore you start asking people for Google reviews, you should first consider the fact that some reviews won’t be that helpful. In this day and age, you really can't go wrong by focusing your attention on Google and Facebook at the very beginning of your review venture. What's more, a review allows you to find out about your customers' desires and personal needs. Therefore, you need reviews if you want to continue working successfully as a business owner. Think about it from the consumer's point of view - when you enter a website with the intention of buying something the first thing you will look for are customer reviews.Īs a buyer you are more likely to trust other buyers than the seller, right? Why are customer reviews so important and what difference could they possibly make? ![]() It has a free forever plan, which includes 3 video testimonials, and unlimited written testimonials, so you've got nothing to lose. If you're looking to collect video reviews and testimonials to publish on your site or social media, try out Bonjoro Testimonials. It's perfectly fine to go ahead and ask for customer reviews directly, you just have to be extra careful about your approach. But they're also not the easiest thing to get organically. Speaking of reviews, they are definitely one of the best ways to up your reputation online. However, that doesn’t make it impossible for you to grow your business and customer base you only need to find smart ways to get their attention and their reviews. It's no secret that competition nowadays is strong, with tons of websites and blogs that probably already have similar content to yours.
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